Studio Policy & Cancellation Policy
Class/Workshop Policies
In order to ensure each student receives ample attention, class/workshop numbers are limited to a maximum of 6 (8 for freestyle open class) unless otherwise noted. To make the most of the time we have, please arrive promptly and be prepared for the class/workshop you have registered for. We cram a lot into a small space of time and want to make the most of it.
Class and Workshop Cancellation Policy
All class/workshops purchased are subject to Studio of Sewing’s cancellation policy. Please read this before booking. By registering and paying for a class you accept the terms and conditions outlined in the cancellation policy. Spaces in the classes/workshops are limited, therefore in order to reserve your space, full payment is required at the time of booking and is non-refundable and cannot be transferred to another day. Students who withdraw from a class with more than 72 hours’ notice will be issued an 80% refund or studio credit if the class is fully booked and the space can be re-sold from a waiting list. Any refunds issued will also be less credit card fees if applicable. If the class is not full and/or there is no waiting list, then the fee is non-refundable. Students who pull out of a second/third day of a class/workshop/MasterClass will not have this missed day offered as a refund or a transfer to the next time the course/workshop/MasterClass is held. Studio of Sewing reserves the right to not issue a refund. Students who withdraw with less than 72 hours’ notice forfeit their class/workshop fee. Students who don’t show up forfeit their class/workshop fee.
Beginners Dressmaking Course Cancellation Policy
Space for the Beginners Dressmaking Course is very limited, therefore to reserve your space for the course, full payment is required at the time of booking and is non-refundable and can not be transferred to different day/s. If you can’t make any of the 4 dates as scheduled, there are no transfers to a different day or a refund for that day. If you do not show up to one of the scheduled dates, you forfeit your fee. The first two weeks are the biggest learning curves, missing either of these two dates may result in you forfeiting your course fee.
Freestyle Class Cancellation Policy
Space for the Freestyle classes are limited, therefore to reserve your space for the class, full payment is required at the time of booking and is non-refundable and can not be transferred to a different day. Freestyle Classes are booked and paid for the month in advance. For consecutive Freestyle classes, there will be no refunds or credits issued for students who do not attend one or more of the classes that have been booked and paid for. If you do not show up for a Freestyle Class you forfeit your fee.
Regular Monthly Freestyle Policies
Once you become a Regular Monthly Freestyle Sewster, I will continue to book you in on a monthly basis unless you tell me otherwise. Payment for the month is due the week before, and I will email you requesting payment, prompt payment is appreciated. Costs are (depending on a 4 week or 5 week month) $180/$225 for evening classes ($45 per class), $260/$325 for Thursday classes ($65 per class), of course public holidays and Studio closures will be reflected in the number of weeks. As a Regular Freestyler, I am saving you a place at the Studio, which means I cannot book anyone else in – because of this, payment is absolutely expected whether you come to class or not, I place a huge amount of trust that you will be making payment. If you are not able to come for a full month, class costs will be $55 per class for evening and $75 per class for Thursdays – prior notice is appreciated. One calendar month’s notice is required if you wish to no longer attend as a Regular Freestyler. Telling me that you have changed your mind/will not be coming and therefore will not be paying, the week before or when the new month has started is not 1 months notice. Failure to give 1 months notice may result in your space in future classes being jeopardised.
Covid Cancellation Policy
If I am required to isolate, classes and workshops will be rescheduled to future dates.
Weekend Workshops/classes: If the new dates don’t work for you a refund will be offered or you can opt to have a Studio credit for future workshops/classes (store credit to be used within 6 months).
Freestylers will have classes already paid for held in credit. Credit for classes must be used within 3 months of the Studio up and running again.
What happens when I’m sick/unable to attend class, or in isolation?
You’ll be notified by text to let you know that class has been postponed/cancelled. Freestylers will have the class held in credit. Workshops will be rescheduled to a later date. If the new dates don’t suit, a refund will be offered, or you can opt for a Studio credit. Credits for classes must be used within three months.
Shop Policies
All listed prices are in New Zealand Dollars and are inclusive of GST.
A0 printing:
Orders received will be dispatched the following business day once payment has been received. If there is a delay in dispatch for any reason, I will get in touch via email.
You take full responsibility for uploading the correct file. No refunds will be issued for an incorrect upload once printed.
If you request specific size/s to be printed, but the layer/tile option is not available, all sizes will be printed for you.
If in the (hopefully) unlikely event I print or send you the wrong pattern/s, please let me know immediately and I will rectify the situation at no cost to you. Proof of incorrect pattern/s may be required.
As at June 2021, Printing is sent by courier using Nz Post. It is classed as an overnight service, but it does take 1 business day to start making its way to you from my rural address.
Fabric, Haberdashery and/or Pattern Orders
All physical items such as fabric, patterns and haberdashery are kept at the Studio. As the Studio is a teaching space and not retail, orders received Friday through to Monday will be dispatched on Tuesdays; orders received Tuesday will be dispatched Wednesday, and orders received Wednesday and Thursday (before 2pm on Thursday) will be dispatched on Friday. If there is a delay for any reason, I will get in touch by email.
As at June 2021, Printing is sent by courier using Nz Post. It is classed as an overnight service, but it does take 1 business day to start making its way to you from my rural address.
Sewing Machines
I am very proud to be a Premier Brother Dealer.
Sewing machines are dispatched directly from Brother International (NZ) Ltd. They can be sent directly to your home if payment in full is made at the time of order. Machines can also be sent to the Studio for collection – these can be ordered with a non-refundable 20% deposit, with the balance payable upon collection. Brother International (NZ) Ltd handle all warranties directly, please click here to see their policies.
I am also a (very proud) Babylock Dealer. Machines are sent direct from the Babylock NZ importers. They can be sent to directly to your home, or can be picked up from the Studio with prior arrangement. Babylock NZ handle all warranties directly.
Gift Vouchers
Gift Vouchers are valid for 6 months from the time of purchase. They cannot be exchanged for cash.
General Gift Vouchers can be used for classes and/or products available from the Studio.
Gift Vouchers purchased to be used for class/s or workshop cannot be used for other products at the Studio unless by prior arrangement.
Gift Vouchers purchased for a specific class/s and/or workshops cannot be transferred to another class or workshop, nor can they be exchanged for cash. If you do not attend the class/s or workshops the Gift Voucher has been purchased for, there will be no refunds or transfers to a different day, class or workshop.
The Studio of Sewing reserves the right to change or update this website, including prices of classes, workshops or products without prior warning and at any time.
Privacy Statement
We collect personal information from you, including information about your:
Name, contact information, billing or purchase information
We collect your personal information in order to:
Allow you to book classes or workshops via the website. Or for when you order fabric, patterns, haberdashery or A0 printing.
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information or to have it corrected, please contact us at [email protected].
